TNDICKSO-L Archives

From: "Cheryl Adams" <>
Subject: [TNDICKSO] Fw: aol subbers not getting mail (Chris #75324)
Date: Tue, 6 Feb 2001 13:47:25 -0500

I wrote Rootsweb and this is the response to my query about subbers not
getting email.
I hope this helps you
Cher


The message reads as follows:

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A few weeks ago, RootsWeb moved some of the mail lists to a new server
-- LISTS2. AOL will need to adjust their anti-spam filters to recognize
the list mail as legitimate, and not bulk mail (spam). To date, even though
they have been informed of the change, AOL has not made this change. Another
AOL user was given these directions when they talked to AOL:

Call AOL (no email) and request that an Email Problem Report be made for
your account and email address(s). Tell them that you are not receiving
*ALL* mail from the RootsWeb mail server, "lists2". They will only do this
report after you have checked all your system settings, mailing preferences,
etc. Hope this suggestion works for you.

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This thread:

• [TNDICKSO] Fw: aol subbers not getting mail (Chris #75324) by "Cheryl Adams" <>